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Cancellation & Refund Policy

Event/Course Cancellation

If you need to cancel your event or course registration for any reason, the follow policy will be adhered to:

  • Full Refund will be given if you Cancel at least 30 Days Prior to the Start of the Course. Refunds will be processed within 48 hours of a written request for event/course cancellation.  Refunds will be made back to your credit card or by check depending on your method of payment.
  • If you Cancel less than 30 Days Prior to the Start of the Course, a Refund will NOT be given, but your payment will be Applied towards a Future Course.
  • Course Cancellation: If there are insufficient Registrations for a particular course 4 Weeks prior to the Start Date, the E.L.P.O. reserves the right to CANCEL or RE-SCHEDULE the course, so please keep in contact with the E.L.P.O. Office prior to booking Travel Arrangements to make sure the course is still active.